Last updated: August 9, 2026

This Privacy Policy explains how Argenticare collects, uses, stores, and protects personal information when you visit our website, contact us, schedule a consultation, or otherwise interact with us through our online channels.

We are committed to handling personal information transparently, responsibly, and in accordance with applicable data-protection requirements.

1. Who Is Responsible for Your Information

The person or entity responsible for the processing of personal information collected through this website is:

Argenticare
Responsible party: Argenticare
Location: Bialet Massé, Córdoba, Argentina
Email: support@argenticare.com

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through the Argenticare website and its associated contact, scheduling, and communication channels.

It does not govern third-party websites, platforms, repositories, social networks, or services that may be linked from our website. Those services process information according to their own privacy policies.

3. Information We May Collect

The information we collect depends on how you interact with the website.

Information You Provide Directly

When you submit a contact form, send an email, schedule a consultation, or communicate with us, you may provide:

  • Your name.
  • Your email address.
  • Your organization, company, or professional affiliation.
  • The service or subject you are interested in.
  • Information included in your message or project description.
  • Scheduling preferences and meeting details.
  • Any other information you voluntarily choose to provide.

Information Collected Automatically

When you access the website, our hosting infrastructure and technical service providers may automatically process limited technical information, such as:

  • Internet Protocol address.
  • Browser type and version.
  • Device and operating-system information.
  • Date and time of access.
  • Pages visited and referring pages.
  • Error, security, and server-log information.
  • General interaction and performance information.

This technical information is generally used to operate, secure, maintain, and improve the website.

4. Sensitive and Clinical Information

General website forms and introductory communications are not intended for the submission of patient-identifiable information, protected health information, medical records, passwords, access credentials, or other sensitive or confidential data.

Please do not include real patient information or clinical records in a contact form, introductory email, or scheduling message.

If a project requires the processing of sensitive, confidential, or healthcare-related information, the applicable security, confidentiality, data-processing, and contractual requirements will be established separately before any such information is transferred.

5. How We Use Personal Information

We may use personal information for the following purposes:

  • To respond to inquiries, questions, and project requests.
  • To schedule and manage consultations or meetings.
  • To understand your organization’s needs and evaluate whether we can assist with a proposed project.
  • To prepare proposals, estimates, statements of work, or service agreements.
  • To provide consulting, research, development, analytics, or related professional services.
  • To maintain records of professional and commercial communications.
  • To operate, maintain, troubleshoot, and secure the website.
  • To detect spam, abuse, fraud, unauthorized access, or security incidents.
  • To analyze website performance and improve its content and usability.
  • To comply with applicable legal, tax, accounting, regulatory, or contractual obligations.
  • To establish, exercise, or defend legal rights.

6. Legal Basis and Authorization for Processing

Personal information is processed only where there is an appropriate legal basis or authorization under applicable law.

  • With your free, informed, and specific consent when consent is required.
  • When processing is necessary to respond to a request, manage a professional inquiry, or take steps before entering into a service agreement.
  • When processing is necessary for the performance of a contractual, professional, or commercial relationship.
  • When processing is required to comply with an applicable legal or regulatory obligation.
  • In other circumstances expressly permitted by applicable data-protection law.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect processing lawfully carried out before the withdrawal.

7. Contact Forms and Email Communications

When you contact us, the information you provide is used to review and respond to your inquiry. It may also be stored as part of our professional correspondence and project-evaluation records.

Submitting a form or sending an email does not create a professional, medical, advisory, or contractual relationship. A professional engagement begins only when the relevant parties expressly agree to separate commercial terms.

8. Scheduling Services

The website may link to an external scheduling platform used to arrange consultations. When you use that platform, it may collect information such as your name, email address, time zone, selected appointment, meeting details, and information included in the scheduling form.

The scheduling provider processes information according to its own privacy policy and terms. We encourage you to review those documents before submitting personal information through the platform.

9. Cookies and Similar Technologies

The website may use cookies and similar technologies to support essential functionality, security, performance, user preferences, and website analysis.

Cookies are small data files stored on or accessed through your device. Depending on the website configuration, they may include:

  • Essential cookies: required for security, navigation, forms, session management, or core website functionality.
  • Preference cookies: used to remember selected settings or interface preferences.
  • Analytics cookies: used to understand traffic, page usage, performance, and general interaction patterns.
  • Third-party cookies: potentially set when external content, scheduling services, videos, maps, social-media features, or other integrations are used.

Where required, non-essential cookies will be used only after the appropriate notice or consent has been provided.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.

10. Analytics

We may use website-analytics tools to understand how visitors interact with the website, identify technical issues, measure content performance, and improve the user experience.

Depending on the analytics service enabled, processed information may include approximate location, device type, browser, visited pages, referral source, interaction events, and session information.

Analytics information is used in aggregated or limited form whenever reasonably possible. The specific analytics provider, cookie duration, and available opt-out controls should be disclosed through the website’s cookie notice or settings when applicable.

11. When We Share Information

We do not sell personal information.

We may share limited personal information when reasonably necessary with:

  • Website hosting and infrastructure providers.
  • Email, communication, and collaboration providers.
  • Scheduling and videoconferencing services.
  • Website-security, spam-prevention, backup, and maintenance providers.
  • Analytics providers, when such tools are enabled.
  • Professional advisers, accountants, insurers, or legal representatives.
  • Contractors or collaborators involved in evaluating or delivering a project, subject to appropriate confidentiality requirements.
  • Public authorities, courts, regulators, or law-enforcement bodies when disclosure is legally required.
  • A successor organization in connection with a lawful restructuring, merger, acquisition, or transfer of relevant business assets.

Service providers should receive only the information reasonably required for their assigned functions and are expected to handle it under applicable confidentiality, security, and data-protection obligations.

12. International Data Transfers

Some service providers used for hosting, email, scheduling, analytics, collaboration, or other technical functions may process personal information in countries other than Argentina.

Where personal information is transferred internationally, we take reasonable steps to ensure that the transfer is carried out in accordance with applicable Argentine data-protection law, including by using providers located in jurisdictions offering an adequate level of protection or another legally permitted transfer mechanism, exception, safeguard, or consent where required.

13. Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The nature and status of your inquiry.
  • Whether a professional engagement is established.
  • The duration of a project or contractual relationship.
  • Legal, accounting, tax, insurance, and record-keeping requirements.
  • Security, dispute-resolution, and legal-claim considerations.
  • The need to maintain reasonable business and communication records.

Information that is no longer required will be deleted, anonymized, or securely archived where appropriate.

14. Data Security

We apply reasonable administrative, organizational, and technical measures intended to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

These measures may include access controls, secure hosting, software updates, encrypted connections, backups, authentication controls, confidentiality obligations, and restrictions on access to project information.

No website, transmission method, or electronic storage system can be guaranteed to be completely secure. You should avoid transmitting highly sensitive information through ordinary contact forms or unencrypted email.

15. Your Data-Protection Rights

Subject to applicable law, you may exercise rights concerning your personal information, including:

  • Requesting access to personal information held about you and information about how it is being used.
  • Requesting the rectification or updating of inaccurate or incomplete personal information.
  • Requesting the suppression of personal information when legally appropriate.
  • Requesting that information under verification be blocked or identified as subject to review where applicable.
  • Withdrawing consent where processing is based on consent, without affecting processing lawfully carried out before withdrawal.

To exercise a data-protection right, contact us at support@argenticare.com.

Please describe your request clearly and provide sufficient information for us to identify the relevant records. We may request reasonable verification of identity before disclosing, modifying, or deleting personal information.

Under Argentine Law No. 25,326, access requests must generally be answered within 10 calendar days, while requests for rectification, updating, or suppression must generally be addressed within 5 business days, subject to the conditions and exceptions established by applicable law.

Certain information may need to be retained where required for legal, contractual, security, accounting, tax, dispute-resolution, or other legitimate record-keeping purposes.

16. Complaints Before the Supervisory Authority

If you believe that your personal information has been processed in violation of applicable Argentine data-protection law, you may submit a complaint to the Agencia de Acceso a la Información Pública (AAIP), the national supervisory authority responsible for personal-data protection.

We encourage you to contact us first so that we have an opportunity to review and address your concern directly.

17. Children’s Privacy

The Argenticare website and professional services are not directed primarily to children, and we do not knowingly seek to collect personal information from children through general website forms.

If you believe that a child has submitted personal information without appropriate authorization, contact us so that we can review and, where appropriate, delete the information.

18. Third-Party Links and Embedded Services

Our website may include links to publications, GitHub repositories, datasets, social networks, community platforms, scheduling services, documentation websites, or other external resources.

When you follow an external link or interact with embedded third-party content, that provider may collect information independently. We do not control its data practices and are not responsible for its privacy policy, security, content, or availability.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, tools, services, practices, or applicable requirements.

The current version will be published on this page with an updated revision date. Material changes may also be communicated through an additional website notice when appropriate.

20. Contact Us

For questions about this Privacy Policy, our handling of personal information, or a request concerning your data, contact:

Argenticare
Responsible party: Argenticare
Email: support@argenticare.com

Your use of the website is also subject to our Terms and Conditions.